Apple Panels Ltd are sorry to announce that due to the current economic climate and a number of exceptional issues that have arisen during trading over the last 18 months the Director is taking steps to place the Company into Liquidation (Creditors Voluntary Liquidation) and will cease trading with immediate affect.

We appreciate that this will unfortunately result in a number of staff, sub-contractors, customers and suppliers being let down at what can be a difficult time of year. For customers who have queries in regards to the warranty on their installations or have questions concerning a current contract we recommend you contact either the Independent Insurance Backed Guarantee company (if this was included with the purchase of your contract) or the finance lender if Apple introduced you to the lender.

These are as follows:

For Double Glazing: https://www.dgcos.org.uk/ or 0345 053 8975

For Non Double Glazed products: https://www.hicsscheme.org.uk/ or 0333 323 2655

For any enquiries, please contact Quantuma LLP on 02380 336464

Download this helpful guide to read about how DGCOS & ASSURE work together to cover and certify your home improvements.

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Apple Home Improvements Accreditation

Assure Windows and Doors

What does ‘Assure’ mean for customers?
…A greater level of protection.

High quality windows and doors can be a significant investment for homeowners.

This scheme offers customers the confidence they require by using Assure-certified installer.

When customers choose an Assure-certified company, homeowners will be assured that:

  • Their installation complies with Building Regulations.

  • Windows are the Energy Rated ones they ordered.

  • All Installers and Surveyors are fully qualified and regularly audited to ensure that they are up to date with the latest regulations and practices.

  • The installation is covered by an insurance-backed guarantee.
  • A sample selection of installations is independently audited to ensure the highest standards are being upheld.
  • Double Glazing Quality Assurance Scheme

    All perspective members are rigorously vetted before being allow to join our trusted network of installers. DGCOS have put in place a 12 point accreditation process in which every member must satisfy before being offered membership.

    ALL ACCREDITED INSTALLERS MUST AS A MINIMUM:

  • Undergo a five point credit and background history check on the proprietors/directors which includes multiple phoenix checks, credit scores, CCJ checks and similar trading name checks.

  • Provide DGCOS administrators with a minimum of 10 customer references (of installations carried out within last 12 months) who can be independently approached for quality assurance purposes.

  • Provide DGCOS administrators with a minimum of 3 supplier references who can be independently approached for quality assurance purposes.

  • Provide DGCOS administrators with a copy of their current Health and Safety Policy.

  • Carry minimum insurances of a) £5m Public Liability b) £10m Employers Liability.

  • Provide every customer with a Written Contract (to include Terms and Conditions).

  • Provide every customer with a Written Guarantee.

  • Provide every customer with Deposit Protection Insurance (where a deposit has been taken).

  • Provide every customer with an Insurance Backed Guarantee.

  • Comply with building control regulations on every installation.

  • Allow DGCOS Inspectors to inspect any installation deemed necessary.

  • Allow DGCOS to send every customer a Satisfaction Questionnaire.
  • Submit to the legal jurisdiction of DGCOS and the Ombudsman.
  • Credentials
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